High degree of professionalism and demeanor resulting from previous property management or business experience.
Excellent communication and listening skills.
Excellent customer service and negotiation skills.
Lead, manage, and train others.
Effective team player and interacts well with others.
Extremely organized and detail oriented.
Patient, even-tempered, and works well under pressure.
Firm, fair, and consistent.
Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Work with residents, prospects, vendors, and all customers and staff in a courteous, empathetic, and professional manner. A good understanding of customer service concepts and the ability to apply them will be necessary in this role.
Maintains composure and functions during crises or emergency situations.
Effective time and project management skills.
Solve practical problems and deal with a variety of frequently conflicting priorities and distractions while keeping the community running smoothly.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Follow directions from a supervisor.
Understand and follow posted work rules and procedures.